![]() You'll need to know the SSID and if security is enabled, the wireless network password before you set up the product on a wireless network. If you are unable to access the information, contact the person who set up your network or the manufacturer of your router or access point for support. See the instruction manual for your router or access point for details. This information is stored in your network's router or access point and you may be able to access it by logging onto the router or access point from your computer and checking its setup screens. You'll need to know the SSID (name of the wireless network that is set up on your router or access point) and if security is enabled, the WEP key or WPA passphrase (wireless network password) before connecting the product to your wireless network. I can't get Epson Status Monitor to work over my wireless network.How do I connect my product to my wireless network using my product's control panel? How do I change the font size of text when I print from software in Windows? How do I add my product as an IP printer on my Mac? Where can I find the IP address of my router? How can I get a replacement CD for my product? I can't scan multiple document pages into a single PDF. How do I obtain the latest product software for Windows or my Mac?Ĭan I use the Epson iPrint app with my iOS device?Ĭan I use the Epson iPrint app with my Android device? I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application? How do I change the default settings for the Scan to PC feature?Ĭan an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation? I set up my product on a network, but the Scan to PC, Scan to Email, and Scan to PDF features do not work. What information do I need to know before I install my product on my wireless network?ĭuring a wireless network installation, my product could not find or connect to the wireless network. How do I upgrade the firmware on my product? How do I change the control panel language? The settings are grayed out in Epson Scan on my Mac. How do I set default print settings when I print from Windows or my Mac? ![]() How do I install the software for my product?Ĭan I select a print resolution by indicating a specific dpi (dots per inch) setting? I'm having problems installing the software. I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. My printout does not print, and the print queue is paused. I see the message Encryption credentials have expired on my Mac. I see the message Filter Failure with rastertoescpII when I try to print from my Mac. I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. ![]() I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. I see an error code on my product's LCD screen. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. To print, select the print option from the Chrome menu or press Ctrl + P on your keyboard, select your printer from the Destination menu, and click Print. You see a screen like the one below and your setup is now complete. Note: Do not select the Epson Generic ESC/P-R setting.
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